Last updated: November 10, 2025
These Terms govern your use of the FlexiLay platform, website, apps and Shopify integration (“Services”). By using the Services you agree to these Terms.
You are responsible for your account credentials and all activity under your account. Provide accurate information and keep it up to date.
FlexiLay enables flexible lay‑buy plans at checkout and tools for merchants to manage related orders, schedules, refunds and adjustments.
Applicable fees are disclosed prior to confirmation and may be updated with notice. Merchant pricing may be agreed separately.
Payments are processed by our third‑party payment processor. You authorize charges per your chosen schedule. Failed payments may incur fees where permitted by law.
Refunds are subject to merchant policies and applicable laws. FlexiLay adjusts customer schedules to reflect authorised refunds.
Our Privacy Policy explains how we handle personal information.
All rights in the Services and content are owned by FlexiLay Pty Ltd or its licensors. You receive a limited, non‑exclusive licence to use the Services.
The Services are provided “as is” and “as available”. We disclaim all warranties to the extent permitted by law.
To the extent permitted by law, FlexiLay is not liable for indirect or consequential losses. Our aggregate liability is limited to fees paid to us in the 3 months preceding the claim.
You may stop using the Services at any time. We may suspend or terminate access for breach or risks to security, fraud or compliance.
We may modify these Terms. Continued use after notice constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Victoria, Australia. Disputes are subject to the courts of Victoria.
Email: support@flexilay.com